When you partner with VTG, you will have a variety of flexible network and application monitoring services at your disposal. Our round-the-clock remote monitoring service protects against everything from unusual login attempts to hardware failure. Our team of tech support specialists monitors your network infrastructure in real time to guard against catastrophic failure and maximize network performance. If disaster does occur, our network engineers are always prepared to respond promptly to minimize business downtime.
If you’d like to learn more about our monitoring solutions packaged as a managed service, click here to read about our remote managed services.
Call VTG today so you can be confident your business won’t be a part of that $6 trillion.
The foundation of our support service offerings is Instant Help. Instant Help allows us to offer you several vital services necessary for proactively maintaining the health of your network—all packaged together at an affordable price. With our proprietary server monitoring tools, we keep you informed on the overall health of your network through regular reports and performance monitoring.
In addition, all communication and issues between your system and users are tracked, reported, and retained for analytical and auditing purposes. We even host, back up, and maintain the Instant Help servers. In the event of a problem, we provide technical assistance and will write scripts based on your needs.
Additional features of the Instant Help service include:
Contact us today if you would like to learn more about our monitoring, support, or Instant Help services. As always, we have the flexibility to tailor our services to your unique needs.
If you want a personalized approach to your IT needs, contact the experts at VTG today. We’ll get started on building a customized solution for your business right away.